How Can I Contact the Candidates?

NaukriApp allows verified employers to directly connect with job seekers. However, for the safety and privacy of both employers and candidates, access to direct communication channels is controlled. Here’s everything you need to know about contacting candidates.

1. Account Verification is Mandatory

To contact candidates, your employer account must be fully verified. This includes completing your company profile, uploading KYC documents, and getting approval from the NaukriApp team. Without verification, candidate contact details remain hidden.

2. Contact via WhatsApp

Once verified, you can directly reach out to candidates on their registered WhatsApp number. This makes communication faster, more personal, and highly effective for scheduling interviews or sharing job updates.

3. Paid Service for Candidate Contact

In case direct WhatsApp communication is part of a premium feature, you will need to purchase a suitable plan. Free accounts may have limited or restricted access to contact details.

4. Subscription Plans

Different subscription plans may offer different levels of candidate access:

• Free Plan: Limited access, candidate details may be hidden
• Basic Paid Plan: Partial contact access with limited credits
• Premium Plan: Unlimited WhatsApp contact access and priority support

5. Privacy and Security

Candidate information is shared responsibly. Employers are expected to follow NaukriApp Guidelines and use candidate data strictly for recruitment purposes. Misuse of contact details may result in account suspension.

Steps to Contact Candidates

• Login to your Employer Dashboard
• Select the job post for which you want candidate details
• Unlock the candidate profile (if required)
• Click on Contact via WhatsApp button
• Start conversation with candidate directly

Tips for Better Response

• Send a professional and short introduction when contacting
• Avoid sending bulk or irrelevant messages
• Mention job role, location, and interview details clearly
• Respect candidate’s privacy and response time

Conclusion

You can contact candidates via WhatsApp after your account is fully verified. If this service falls under a paid feature, ensure you have the correct plan purchased. By maintaining professionalism and respecting candidate privacy, you can build stronger connections and improve your hiring success.

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