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Help & FAQ | Getting Calls Even After Deactivation?
Getting Calls Even After Deactivating the Job Post
We understand your concern if you are receiving candidate calls even after you have deactivated your job post. This situation can happen because candidates might have already saved your job details or applied before you deactivated the post. Here’s everything you need to know.
1. Why It Happens
- Candidates who applied before deactivation may still have your contact details.
- Job posts already shared externally (WhatsApp, email, social media) may continue to circulate.
- Some candidates save job links or company contact details for future reference.
- Search engines or cached pages may still display your job briefly even after deactivation.
2. What Deactivation Means
When you deactivate a job post, it is immediately removed from public listings on NaukriApp. However, candidates who interacted with it earlier may still reach out to you using saved information.
3. How to Manage These Calls
- Politely inform candidates that the position has been closed.
- If required, guide them to other active openings in your company.
- Keep a ready message template to reply quickly and professionally.
- Update your company profile to clearly show which roles are active.
4. Preventive Measures for Future
- Deactivate or close jobs as soon as positions are filled.
- Regularly review your posted jobs from the Employer Dashboard.
- Mention a closing date in your job description so candidates know when it expires.
- Avoid sharing job links externally once the role is no longer open.
5. Candidate Experience
Even if the job is closed, responding politely to candidates helps maintain a good employer reputation. Redirecting them to your other open jobs can also help you find the right talent faster.
Conclusion
Getting calls after deactivation is normal since candidates may have saved your job details earlier. While deactivation ensures the post is no longer visible on NaukriApp, external circulation of information may still generate calls. Handle such situations professionally to maintain a positive brand image and direct candidates towards active opportunities.